FAQ // Quick Help


ORDERING
Q: How do I buy something?
A: Easy! Just shop the site, add items to your cart, and check out. You’ll get a confirmation email right after.

Q: I didn't get an order confirmation. What now?
A: First, check your spam/junk folder. If it's not there, email us at [email protected] with your full name and we’ll resend it.

SIZING & FIT
Q: What size should I order?
A: We’ve got detailed size charts on every product page. Measure yourself and compare for the perfect fit.

Q: Can I change my size after ordering?
A: If your order hasn’t shipped yet, contact us immediately at [email protected] with your order number, and we’ll try to update it. If it has shipped, you can easily exchange it.

SHIPPING & RETURNS
Q: How long until I get my order?
A: We ship most orders within 48 hours. Delivery times depend on your location and the shipping method you choose.

Q: What if I want to return or exchange?
A: No problem. You have 30 days to return unworn, tagged items for a refund or exchange. Start the process by emailing us.

CARE
Q: How do I wash my clothes?
A: Keep your gear looking new: wash cold (30°C), say no to softener and bleach, and always air dry. It’s better for the clothes and the planet!

CONTACT
Email us anytime: [email protected]. We’re here to help.